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A few testimonial letters from our valued customers

Date: Sun, 27 Mar 2011 06:13:40 -0400
From: Phyllis Thomas <pthomas@email.unc.edu>
Subject: Honest, reasonable garage

    I can't say enough about Siler City Automotive as a wonderful place for any car repairs.  I have been a customer since 1992, when I bought a Ford Escort.

    Jimmy Brower, the owner, is as honest as they come.  You may find  someone that does cheaper work, but I think that cheaper is the key word.  Jimmy will NOT rip you off.  His establishment is very female friendly - he has videos about different car systems going in the waiting area all the time, and he will always take the time to answer questions that you might have.

     Siler City Automotive is located at 702 E. Third Street, and the phone number is 742-5991.
Date: Sun, 6 Mar 2011 19:38:58 EST
From: Embracemee@aol.com
Subject: Siler City Automotive

What a GREAT garage !!!!!...we have been taking our cars there for  the
last couple years and they are so Honest and they go the extra mile to help 
you.. There was a time when we had gone to a different garage for a  front end
alignment and it was not done correctly but charged for and they would  not
honor their work... then on this chat list we found out about Siler City 
Automotive... This is such a great source of information and help for high 
quality service...from recommendations... A thank You to all who are so
helpful  in sharing your information and to Gene for your tireless effort you put
in to  this chat list...and thank you Siler City Automotive for helping us
with our NC  certification  for our new car and saving us a 3 hr round trip
to Salisbury  ...
Blessings to you all
Linda
Date: Mon, 7 Mar 2011 10:07:07 -0500
From: "William \"Chip\" Pate" <wspate@earthlink.net>
Subject: Re: Siler City Automotive

Wanted to second what Linda wrote about Siler City Automotive, especially since I was there just a few days ago for some routine maintenance.

We live in Pittsboro, but they've been the only people who have worked on our cars for the last two or three decades.

Owner Jimmy Brower and his staff are honest, helpful and talented, and they provide plenty of personal service for customers.

I once broke down in Raleigh and had my car towed to Siler City just so I knew the repairs would be done right by folks who would stand by their work.

William "Chip" Pate
PO Box 1414
Pittsboro, NC 27312
wspate@earthlink.net
phyllis haitht, PITTSBORO
phyllis haitht
pittsboro
“The usual impeccable...”
Oct 13, 2010

As usual, my visit to Siler City Automotive went flawlessly. I had scheduled an oil change and a tire rotation. The work was done in a timely manner, and Jimmy talked to me about tires. He gave me 3 different quotes for tires, and didn't try to sell me the most expensive ones. It is refreshing to go to a place of business and feel that you are valued. I will continue to go to Siler City Automotive for all my car and truck needs, and I will continue to recommend this business to all my friends.
 
 
timd, SILER CITY
timd
siler city
“Professional, Caring...”
Sep 29, 2010

My experience has always been the best in dealing with this business. Extra care is given to the customer to help give him the best options possible for his needs to be met. I have never had to return my cars for completion of any work that they did not finish. I would recommend this business to anyone. They care to do their best and in return, you come away with the best work on your cars that they back with their solid guarantee. In shorter words, they are exceptionally the best.
 
 
mariaj, GREENSBORO
mariaj
greensboro
“great”
Sep 24, 2010

very helpful and honest with their customers
 
 
anonymous
anonymous

“Good”
Sep 23, 2010
Very good people to deal with, and very good service overall.
 
 
steve & lindam, RAMSEUR
steve & lindam
ramseur
“Satisfied”
Sep 18, 2010

Your work has been satisfactory for me.
 
 
rustym, SILER CITY
rustym
siler city
“97 Jetta”
Sep 10, 2010

The recent visit was made great by Robbie and the rest of the garage staff working with us to get the new brake cables installed, clear our code problems and get the car ready for inspection. Plus they have given me a heads up on the Water Pump and agreed to order the parts for me so I can save some money on installation. As always, they are friendly, helpful, and knowledgeable.
 
 
christiec, CHAPEL HILL
christiec
chapel hill
“Outstanding Customer...”
Sep 9, 2010

My recent experience at Siler City Automotive was exactly the same as it has been over the past 8 years that I have done business there. The staff are always courteous and respectful, and I know I can trust them to service or repair my vehicle in a professional, affordable and timely manner. I thank all of you at Siler City Automotive for going above and beyond to provide excellent customer service!
 
 
phyllis haitht, PITTSBORO
phyllis haitht
pittsboro
“Ms”
Sep 9, 2010

I have used Siler City Automotive for at least 15 years. In all the times that they have serviced and repaired my vehicles, there has only been one time that it wasn't right the first time, and they promptly remedied that. The service is exceptional, and all the people working there have always treated me with respect. There has been no discrimination because I am a woman, nor have I ever felt that I was overcharged, or that work was done that wasn't needed. Of all the businesses in Chatham County, I would put Siler City Automotive in the top three.
 
 
rayd, PITTSBORO
rayd
pittsboro
“Honest and trustwort...”
Sep 9, 2010

Jimmy and the boys always look to do it right and they always try and save the customer money. The work in guaranteed and you know nothing is being done unless your car needs it. Honest, will work with you, Siler City Automotive always has my 5 cars in top shape. You cannot ask for anything more from a repair place. The only place my son's and I bring our cars even though they are in college they always come home to Siler City Automotive.
 
 
anonymous
anonymous

“Always great service”
Sep 9, 2010

Great service, clean shop, service provided in timely manner. Robbie and Milton are knowledgeable and the best!
 
 
michellea, RAMSEUR
michellea
ramseur
“Great Job”
Sep 9, 2010

I wouldn't trust my car to any other auto mechanic. Jimmy & his staff are honest and reliable. They stand behind their work. They are friendly and treat everyone with respect. I would HIGHLY recommend them for all your car needs.
 
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phyllis haitht, PITTSBORO
phyllis haitht
pittsboro
“The usual impeccable...”
Oct 13, 2010

As usual, my visit to Siler City Automotive went flawlessly. I had scheduled an oil change and a tire rotation. The work was done in a timely manner, and Jimmy talked to me about tires. He gave me 3 different quotes for tires, and didn't try to sell me the most expensive ones. It is refreshing to go to a place of business and feel that you are valued. I will continue to go to Siler City Automotive for all my car and truck needs, and I will continue to recommend this business to all my friends.
 
 
steveb, CARY
steveb
cary
“Better Than Advertis...”
Sep 9, 2010

We brought our car from Cary on the reccomendation of a neighbor who sends all his and his family's cars to Siler City Auto. We'd previously received a local(Cary) estimate for work that was far in excess of what Siler City found was really necessary to be done. Their fast, fairly priced and reliable service will keep us coming back!
 
 
mike & pennya, SNOW CAMP
mike & pennya
snow camp
“A/C cleanout”
Sep 3, 2010

Penny says that you have fixed her A/C. She had to turn it off of 'max' which she hasn't had to do in a long time. You should clean this out for everyone. thanks for getting us in, Mike.
 
 
bronwynw, SILER CITY
bronwynw
siler city
“5.0”
Jul 29, 2010

Great service- friendly and expert knowledge
 
 
anonymous
anonymous

“Great Experience! We...”
Jul 29, 2010

We were referred to them by neighbors here in Cary after I recieved several suspect estimates for a "service engine soon" light. Instead of throwing parts at the engine that "might" fix the problem, Siler City thoroughly diagnosed the car and provided THE fix that resulted in an expense that was 1/4 any other shop estimate. Another important observation for me is that you can get a feeling about a business by how well the work areas are organized and cleaned. Siler City's was squared away and shipshape! Thanks Jimmy and Rob

 

 

Magazine Cover Siler City Automotive featured on the cover of a national magazine.

Executive Director
Chatham County United Chamber of Commerce
Siler City Office
1609 E. Eleventh Street
Siler City, NC 27344

Dear Executive Director:

This letter is to make you aware of an outstanding business in Siler City, If you are not already.

At approximately 4:15, on Tuesday, August 14 my daughter was traveling along US Highway 421 when she had the misfortune of an engine problem in her car. By chance as we now know she was fortunate that Siler City Automotive was open for business.

The local Ford dealership referred me to Siler City Automotive. The guys of Siler City Automotive agreed to stay open late and look at her vehicle. In such a situation, I was only imagining what their service was going to cost. I want you and the folks in Siler City to know that Siler City Automotive had every opportunity in the world to take advantage of my daughter and didn't. They went above and beyond with service and the cost was not inflated in any manner. If you chamber has an integrity award, I nominate Siler City Automotive, Inc.

With best wishes, I remain,

Sincerely,
Leroy W. Everhart

From: arolinga1

@aol.com

Subject: auto repair endorsements

I have read some of the auto repair nightmares and wanted to give a huge endorsement to Siler City Radiator.? Jimmy at SCR is awesome.? If he thinks something is wrong with your vehicle and you disagree, I have heard him say "If that isn't what is wrong with it, I won't charge you for it" and 9 out of 10 times he is correct but always easy to work with, great work at reasonable prices.? They are on Third Street in Siler City.? His guys are all top notch and he will refer you somewhere if they don't do what you need (body work, etc).?

From: Phyllis Thomas <pthomas@email.unc.edu>

Subject: Car Repairs from a Reputable Business

Anita Olinger endorsed 'Siler City Radiator' as an excellent source for quality car repair.

When I was in Siler City Radiator a couple of weeks ago, I noticed that the sign in the waiting area said 'Siler City Automotive'.

Whether you call it Siler City Radiator or Siler City Automotive or Siler City Radiator and Automotive Repair, Jimmy Brower and Company will do an excellent job on your car at a fair price. He has informational videos running in the waiting area, where you can learn some good stuff if you care to listen, or a lot of times you can find interesting people to talk to while you are there.

I usually call ahead and make appointments, take my car and leave it, and it's fixed whenever promised. When you need an oil change or something simple like that, you can usually wait and still get out within 45 minutes to an hour.

I just can't say enough good about all the guys that work there. Each one of them is courteous and respectful to women, and I've been a customer there for many years.